You've got questions, so we answer them. People from all over the country have asked us hundreds of questions; here are the ones we get most often:
Why an Earthquake Bag?
What's in the Bag?
Shipping & Delivery
Partnerships & Press
WHY AN EARTHQUAKE BAG?
How likely is a major earthquake?
It all depends on where you live. If you live on the west coast, near fault lines, or near fracking sites, major earthquakes are a certainty. No one knows exactly when the next major earthquake will hit, but scientists can predict based on historical frequency and probability. Know your area, and the earthquake risks.
I’ve heard about ‘The Big One’ one for years, but it hasn’t happened yet. Are scientists full of it/is earthquake science a government conspiracy?
We love a good conspiracy (was the moon landing fake?), but no. Major earthquake cycles are in terms of decades and centuries, not months and years. When a fault line has pressure built up and is overdue, that doesn’t mean scientists can predict what week you should plan on getting prepared. Could happen tomorrow, or it could be 20 years from now. The science is real, and is there to encourage people to get prepared now, before a major event.
I’m freaking out about earthquakes, and can’t think about anything else. What should I do?
While earthquakes can be a scary proposition, don’t stress out! Earthquakes are a part of life, and we are smart enough to prepare intelligently. Each person/family just needs to take a few hours to hash out an earthquake plan, make sure they have food, water, warmth and shelter, communication and light, and other tools and essentials in place and ready to go. Once you’ve planned and put your Earthquake Bag at home, in the car and office, go on living. Relax, knowing you’ve prepared to the best of your ability.
What should I do to prepare for an earthquake?
It’s important to be as self-sufficient as possible in the event of a major earthquake. Emergency responders stress that they will be overwhelmed with requests right after an event, so they want each household to be able to stay fed and hydrated, warm and dry, turn off utilities, use first aid, maintain hygienic conditions, and have the tools necessary to survive. Once you have your Earthquake Bag in place, take the time to create a plan with your family. Where will you meet up? How should you evacuate your house/building? Where are the safest places in your home/office? Where is your Earthquake Bag stashed? Who is your out-of-town contact? Do you have emergency contact numbers written down and in your wallet? Copies of important documents? It doesn’t take long- just a bit of thought.
I don’t live near fault lines, but want a disaster bag for other emergencies. Would an Earthquake Bag work for me?
Absolutely. Many people buy Earthquake Bags because they live in high-risk areas for floods, wildfires, tornadoes, hurricanes, landslides, tsunamis, snowstorms or power outages. Bottom line- have the basics ready to go.
How much do the bags weigh?
Each bag is different, based on how many people you are preparing for, and which level you decide to buy. Check out each product page description for approximate weights, but they are designed to be carried.
What are the dimensions of the bag?
All 1 or 2 person bags come in our multi-pocket hiker’s backpack [15" x 12" x 6"]. Most of the 3-5 person bags come in our large wheel bag [12” x 12” x 15”]. The 4 and 5 person Premium bags come in one of each.
Is there room to add other items to the bag?
Most bags have room to add personal items as well. Many people add clothes, and extra blanket, sentimental items, or other things to have ready-to-go.
Which bag should I get?
The first step is to determine how many people you are preparing for. Some items need duplicated for each person (food, water, hygiene kits, etc..), but many items don’t need to be purchased in multiples. It’s more cost-effective to buy one bag for all your people. Next, think about how complete you want your bag to be in an emergency. If budget is tight but you need something in place now, check out the Basic and Standard bags. Want to make sure you can eat hot meals and be as comfortable as possible in an emergency? The Premium bag is for you. We think the Elite bag covers all your bases without any frills.
Where should I store my bags?
Somewhere quickly accessible, centrally located, and close to the door. Earthquake agencies generally recommend under the bed (where you spend a third of each day), by the door, or in your garage. Experts also recommend having on in the trunk of your car, as well as one at work.
Is the bag waterproof?
The bags are not waterproof, but are generally water-repellent. Check out the Tools & Food section, where you’ll find a great Waterproof Dry Bag you can add-on. It’s one of our most popular items.
I have more than 5 people to prepare for- what should I do?
You should buy 2 or more bags for more than 5 people so that you can actually transport your equipment in an emergency. If not, you’ll be prepared to shelter-in-place, but not able to carry your gear, should you need to leave.
What should I do for my pets?
Check out the dog and cat bags listed. You’ll want to be able to take care of your pet in an emergency as well.
What bag do you recommend for the car and at work?
Best case scenario, you want to have the same size and level of bag in your car, and a one-person bag at work. At the very least, pick up a basic bag for the car and work so that you have at least something in place.
WHAT’S IN THE BAG
How long is the food and water good for?
The food in the Premium bags has a 25-year shelf-life. The food in the Basic, Standard and Elite bags has a 5 year shelf-life. The water in all bags has a 5-year shelf life.
Are the food options tree nut/peanut-free?
Yes! All our emergency food bars are tree nut and peanut-free. Almost all the cook-in-pouch food is nut-free as well. If you are buying a premium bag and have a nut allergy, let us know and we'll make sure your pouches all work for you.
Do you have a vegan/vegetarian food option?
For Basic, Standard and Elite bags, the food bars are vegetarian but not vegan. The Premium bags come with a variety of cook-in-pouch meals; some are vegetarian and some are not. While we look for vegan options, we can always take out the food and lower the price of any bag to accommodate- just send us a note (firstname.lastname@example.org) after ordering and we’ll refund a portion of the cost. For vegetarians, the only bags that won’t work are the Premium bags. If you order those, email us after you order and we’ll swap in only vegetarian options for your bag in particular.
What kind of phone can I charge with the hand-crank radio/flashlight/charger?
Any phone charger that connects to a USB port works- which is pretty much every phone. iPhones, Android, it all works.
Can I customize my Earthquake Bag?
Of course! On top of selecting how many people and what bag level you want, there is a whole list of additional tools, food, and other bags to choose from. The most popular items are pet and car bags, extra food and water, water carriers and filtration, and specialized survival tools.
SHIPPING & DELIVERY
How much is shipping?
Shipping on any bag is 100% free! Shipping is only charged on small, non-bag orders.
How long does it take for the bag to arrive?
Under-promise and over-deliver, right? Delivery times vary a little based on location, but on average orders arrive within 7 business days. With orders during our busiest times and to our furthest customers it can be up to 10 business days, but that is rare.
What if I want to return it?
If your Earthquake Bag isn’t working for you, please let us know. It hasn’t happened yet, but you never know! If you want to return it, email us within 30 days at email@example.com with the reason for the return, and we’ll make it right.
PARTNERSHIPS & PRESS
My company wants to provide Earthquake Bags for it's employees. How do you work with employers?
We love it when companies prepare for their employees and invest in a safer workplace. We'd be happy to work out something that encourages you to take this step. Email us at firstname.lastname@example.org and get you in touch with our enterprise team.
I’m interested in partnering with The Earthquake Bag. Who should I contact?
Give us a shout at email@example.com. We are always interested in partnership ideas and making new friends. Drop us a line and let us know what you are thinking.
I’d like to feature or reference The Earthquake Bag in an article/press piece. Who is the best contact?
Hit us up at firstname.lastname@example.org and tell us about what you have in mind. We’ll connect you with the right person on our team and set something up.